NGAN THANH THI NGUYEN; PHUONG MINH NGUYEN TRAN. THE IMPACT OF SUSTAINABLE SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY IN AIR CARGO LOGISTICS: EVIDENCE FROM VIETNAM’S GLOBAL VALUE CHAINS VIETNAM. HUIT Journal of Science, [S. l.], v. 26, n. 3E, p. 1208, 2026. DOI: 10.62985/j.huit_ojs.vol26.no3E.550. Disponível em: https://huitjournal.vn/index.php/huit-j-sci/article/view/550. Acesso em: 16 sep. 2026.